April 22nd, 2024

Lightspeed exploring AI to help merchants with product descriptions, forecasting

By The Canadian Press on March 27, 2024.

The head of Lightspeed Commerce Inc. says the company is exploring how it can use generative artificial intelligence to help merchants using its products. Lightspeed Commerce offices are seen in Montreal, Thursday, Jan. 18, 2024. THE CANADIAN PRESS/Christinne Muschi

TORONTO – The head of Lightspeed Commerce Inc. says the company is exploring how it can use generative artificial intelligence to help its customers.

CEO Dax Dasilva says AI could be helpful for merchants wanting to write product descriptions if they have high volumes of merchandise.

He also sees it as potentially useful for sellers looking to forecast how much they need to purchase for their next season.

Dasilva says these tasks can be labour-intensive and require a lot of time that business owners don’t have.

He made the remarks at the CIX Summit in Toronto on Wednesday, just over a month after he returned to the helm of the Montreal-based technology company he founded in 2005.

Dasilva had turned the reins of the company over to longtime Lightspeed worker JP Chauvet in February 2022, when Dasilva became executive chairman, but Chauvet is no longer with the company.

This report by The Canadian Press was first published March 27, 2024.

Companies in this story: (TSX:LSPD)

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