Passengers line-up during flight delays and cancellations due to extreme cold weather and wind chill at Pearson International Airport in Toronto on Tuesday January 7, 2014. THE CANADIAN PRESS/Aaron Vincent Elkaim
TORONTO – With the busy holiday travel season around the corner, Canada’s busiest airport is looking to redeem itself from a reputation of cancellations and delays this past summer.
Toronto Pearson International Airport released its travel tips for passengers Tuesday.
Pearson says the week leading up to Christmas is expected to be the busiest time to travel as well as the days around Jan. 9, when many children return to school.
In preparation for the spike, the airport has introduced an online security reservation system and a wait time dashboard and will allow passengers who complete declaration forms in advance to access an express customs lane.
The airport says this holiday season will be particularly busy as passenger traffic has steadily increased since the summer, but the number of travellers is still expected to sit below pre-pandemic levels.
This past summer, many passengers faced lengthy delays and flight cancellations at the airport, which according to tracking service FlightAware had the world’s worst record on delayed flights.
This report by The Canadian Press was first published Dec. 13, 2022.
