Province cracking down on predatory towing practices

By medicinehatnews on January 30, 2026.

Alberta’s government is implementing rules to establish a clear, provincewide standard for towing and storage operators to better protect consumers.

Starting April 1, tow truck drivers will be required to communicate all towing and storage costs and obtain consent before towing begins. Those who violate this rule will risk penalties ranging from $100,000 to $300,000, or up to two years in jail.

“Predatory towing practices are unacceptable. These new rules send a clear message that operators who take advantage of Albertans in their time of need will be held accountable,” said Minister of Service Alberta and Red Tape Reduction Dale Nally. “Alberta drivers deserve confidence that when their vehicle needs to be towed, they will be treated fairly, consistently and with full transparency.”

These protections build on measures introduced in August 2025 and follow extensive engagement with industry, law enforcement and consumer advocates to address concerns about unethical practices, excessive fees and lack of transparency in the towing sector.

“AMA welcomes these new actions to strengthen consumer protection in Alberta’s towing industry,” said Alberta Motor Association president Michelle Chimko. “Predatory towing practices that take advantage of Albertans in stressful situations have no place in our province, and clearer rules will help ensure people can feel confident they’ll be treated fairly when they need a tow.

“These changes also support the many reputable towing operators who already uphold high standards of service across Alberta.”

Once these regulations are in place, tow truck drivers must, in addition to obtaining consent and providing clear communication on charges, ensure consumers have access to their vehicles and personal belongings at no charge, provide notification when the vehicle is moved, use the most direct route while towing and provide invoices with itemized costs.

The only exemption to these regulations will be when towing occurs at the direction of law enforcement, for municipal parking enforcement or at the direction of a property owner when a vehicle has been left on their property.

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