January 8th, 2025

Canada Post returns to full service levels for domestic parcels

By MEDICINE HAT NEWS on January 8, 2025.

Canada Post says full service levels for domestic parcels have returned but is still dealing with a significant volume of backlog and delivery delays are expected.--NEWS FILE PHOTO

newsdesk@medicinehatnews.com

As Canada Post continues to work through a significant volume of holiday mail, the Crown corporation says it has reinstated on-time service guarantees and returned to full service levels for domestic parcels following a nationwide postal worker strike.

“While we’ve stabilized our operations and taken care of the parcels in our network, we continue to work through higher volumes of mail,” states a press release Tuesday.

This means on-time service guarantees have resumed for domestic parcels and are in effect for items inducted as of Jan. 6.

Normal processing and delivery levels have returned across the country, including in rural and remote areas; however, Canadians should continue to expect delivery delays for several days as postal workers continue to process accumulating domestic translation mail alongside newly inducted volumes.

“With a significant amount of neighbourhood mail still to be processed and delivered, business customers should continue to expect delivery delays of several days.”

Customers should also expect a delivery delay of several days if they are expecting incoming items internationally.

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