November 12th, 2024

Professionals see less credibility, value on Twitter after Musk takeover

By The Canadian Press on April 25, 2023.

Professionals once saw the platform as a way to build networks, discover news, connect with others and disseminate trustworthy information in a hurry. They now feel they're inundated with misinformation and new Twitter policies they don't agree with every time they log on, but have yet to find a site that offers the same immediacy and connections to leave for. Twitter logos are displayed outside the company's offices in San Francisco on Dec. 19, 2022. THE CANADIAN PRESS/AP-Jeff Chiu

TORONTO – Professionals on Twitter say they’re noticing many people and organizations put less time into the platform after billionaire businessman Elon Musk bought it and made a slew of changes.

Media relations professional Anne Marie Aikins sees organizations tweeting less and suspects it’s because of how easy Musk has made it to target brands with misinformation that could tarnish their image.

She says it’s tiresome and hard for media relations workers to tamp down on false information on the platform and the companies they work for are seeing their tweets reach a diminishing audience.

Courtney Radsch has similarly seen less Twitter activity from journalists, media outlets and academics and like Aikins, attributes it to Musk’s recent changes to verification and relaxed stance on moderation.

She says professionals are less likely to want to be active on the platform, when they encounter harassment and hate filled speech that Musk isn’t quelling.

Musk recently stripped notable users of their blue verification check marks unless they pay for Twitter premium service and has also dabbled with labelling media accounts that receive government or public funding.

This report by The Canadian Press was first published April 25, 2023.

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