November 28th, 2024

Telus phone, mobility services affected by Jasper wildfire

By The Canadian Press on July 25, 2024.

A wildfire burns as an empty street in Jasper, Alta. is shown in this Wednesday, July 24, 2024 handout photo from the Jasper National Park Facebook page. THE CANADIAN PRESS/HO, Facebook, Jasper National Park *MANDATORY CREDIT*

Telus Corp. says its local infrastructure in the area of Jasper, Alta., was damaged Wednesday as wildfire raged through the national park and into the picturesque townsite itself.

Telus says some home phone and mobility services in the area are down, and technicians are working hard to restore service.

Priority is being given to restoring the ability to make voice calls, including those to 911, emergency services and hospital communication.

Telus says it is securing helicopters to refuel critical cell tower sites and has also brought in backup generators to ensure the company can maintain wireless coverage for first responders.

The company says it is also supplying resources to the evacuation centre in Hinton, Alta.

Telus said Thursday it is committing $100,000 to support rebuilding efforts in Jasper.

This report by The Canadian Press was first published July 25, 2024.

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