December 14th, 2024

Some news outlets report difficulty posting on Meta apps amid restriction rollout

By The Canadian Press on August 11, 2023.

Some news outlets say they’ve been unable to post on Meta’s social media sites some or all of the time since the digital giant began rolling out its restrictions on Canadian news. The Facebook logo is seen on a cellphone in Boston, Oct. 14, 2022. THE CANADIAN PRESS/AP-Michael Dwyer

TORONTO – News outlets have been unable to post on Meta’s social media sites some or all of the time since the digital giant began rolling out its restrictions on Canadian news in response to federal legislation.

CBC has noticed inconsistencies when posting on Facebook and Instagram, including instances where content submitted does not get posted, said CBC spokesperson Kerry Kelly in an email.

At Bell, which owns CTV, some account users are still able to post to the brand’s accounts, while others cannot, a spokesperson said.

And in mid-July, The Tyee’s founding editor David Beers wrote a story saying the outlet was blocked from posting news stories on Instagram and Threads.

But not all outlets are experiencing this problem. The Toronto Star is still able to post on its Meta accounts, said spokesperson Bob Hepburn in an email. Staff at the Winnipeg Free Press are also able to post on the outlet’s Facebook and Instagram pages, editor Paul Samyn confirmed, though only people from outside Canada can view the posts.

Meta did not respond to requests for comment about companies unable to post. It has previously directed questions about the ban to a statement on its website explaining the restrictions, which says pages and accounts run by Canadian news organizations can post content but viewers in Canada won’t be able to see those posts.

Those news organizations won’t be able to see their own posts, either, unless they log on to Meta Business Suite to view or edit their posted content. However, they will still have access to advertising tools.

Viewers in Canada won’t be able to view or share news content.

Meta was previously testing news limitations for some users and at the beginning of August said it will remove news for all Canadian users within a few weeks.

The company’s move is its response to the Liberal government’s Online News Act, which requires tech giants like Meta to pay Canadian news outlets for sharing or otherwise using their content. Meta has said the law is built on a flawed premise.

Both Google and Meta previously said they will remove news links in Canada before the law comes into effect at the end of the year.

News publishers and broadcasters have called on the Competition Bureau to investigate and stop Meta from blocking news content on its platforms, calling the move an “abuse of its dominant position.”

The bureau is conducting a preliminary review, spokesman John Power said earlier this week.

This report by The Canadian Press was first published Aug. 11, 2023.

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